Our Work
Learn more about our efforts to transform healthcare through these project case studies and documentation of other initiatives.
Case Study
Preparing our organization for the future of work
We led an organization-wide initiative to design and implement a strategy for remote work that helps our employees be successful and thrive in this workforce model over the long term.
Case Study
Helping patients create a roadmap for living well with chronic pain
We designed tools to help patients plan their next steps and continue the progress they made in an 8- to 10- week intensive, integrative pain management program at a new University of Vermont Medical Center chronic pain clinic.
Case Study
Learning about a patient’s priorities, worries, and social determinants of health to improve their health and wellbeing
We designed a card sorting tool for use in the primary care setting that supports better conversations about a patient’s priorities, worries, and social determinants of health. By understanding these important issues, providers and patients can then work together to set attainable behavior change goals and connect to community resources to improve their whole health.
Case Study
Redesigning the UVM Cancer Center Hematology and Oncology Clinic
We led a participatory research and design process to identify key stakeholder needs, guiding principles, and design recommendations to create a more human-centered clinic environment.
Case Study
Helping adolescents with a chronic illness get ready for adult healthcare
We are creating interactive tools that help adolescents with a chronic illness transition successfully to independence in managing their own health conditions. Additionally, we are redesigning clinical systems and tools to help clinical staff and providers coordinate the transition of care from pediatric to adult specialty clinics.
Case Study
Giving patients the right care information at the right time before and after a procedure or hospitalization
We created a proof of concept for a digital platform which provides patients with the appropriate self-care information and instructions at home before and after a hospitalization or medical procedure.
Case Study
Creating better communication between patients and their care teams in the hospital
We created a proof of concept for an integrated digital system that helps patients in the hospital gain a better understanding of who is on their care team and take a more active role in their care.